Refund policy

Returns & Refund Policy

At Cosmo Wanda, we take full responsibility
for the quality of every order we deliver.

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Returns

We accept returns under the following
conditions only:

✦ You received the wrong product
✦ The product arrived damaged or defective

All returned items must be:
• Unopened
• In their original packaging
• Reported within 7 days of delivery

We do not accept returns on opened
products under any circumstances.

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Refunds

Refunds are applicable for customers
who paid in advance (prepaid orders).

✦ Refund requests must be submitted
within 7 days of receiving your order

✦ Once approved, your refund will be
processed promptly

For Cash on Delivery orders, a store
credit or exchange may be offered
instead of a monetary refund.

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How To Request a Return or Refund

Please include your order number and
photos of the issue for faster processing.

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Cosmo Wanda reserves the right to
assess each case individually to ensure
a fair experience for all our customers.

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